S#.Designer connections issues?. StockSharp

S#.Designer connections issues?

11/2/2019

Giang

Dear Sir/Madam,
I just tried to download asset data from FXCM using S@.Designer connection with demo FXCM account. The connection seem connect successfully by the testing, but cannot get data from the exchange.
The attachment show that there was some subscription configuration missed?
Thanks,

Screen Shot 2019-11-02 at 19.28.05.png 94 KB (270)

Thanks:

Support

Date: 11/4/2019

Hi

Can you please clarify what the version do you use? 4.4.16 or 4.4.17 from Night Builds?

Thanks:

Support

Date: 11/4/2019

And please provide information. Are you try download market data via Designer? Or try to run a strategy on live trading?

Thanks:

Giang

Date: 11/4/2019

Yes, I tried to download market data via Designer 4.4.16

Thanks:

Support

Date: 11/4/2019

First of all, please try 4.4.17 version. Also Hydra for market data downloading provide much extended possibilities. You can turn on server mode in Hydra and connect from any Designer and Terminal.

Thanks:

Giang

Date: 11/5/2019

It's OK now with 4.4.17. Thanks for your support.

Thanks:

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