S#.Designer connections issues?
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11/2/2019


Dear Sir/Madam,
I just tried to download asset data from FXCM using S@.Designer connection with demo FXCM account. The connection seem connect successfully by the testing, but cannot get data from the exchange.
The attachment show that there was some subscription configuration missed?
Thanks,



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5 Answers
Support

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Date: 11/4/2019
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Hi

Can you please clarify what the version do you use? 4.4.16 or 4.4.17 from Night Builds?
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Support

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Date: 11/4/2019
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And please provide information. Are you try download market data via Designer? Or try to run a strategy on live trading?
Thanks:

Giang

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Date: 11/4/2019
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Yes, I tried to download market data via Designer 4.4.16
Topic starter
Thanks:

Support

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Date: 11/4/2019
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First of all, please try 4.4.17 version. Also Hydra for market data downloading provide much extended possibilities. You can turn on server mode in Hydra and connect from any Designer and Terminal.
Thanks:

Giang

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Date: 11/5/2019
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It's OK now with 4.4.17. Thanks for your support.
Topic starter
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