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S#.Designer connections issues?

Giang Giang · 1 分で読了 · 1,226 回の閲覧

Dear Sir/Madam, I just tried to download asset data from FXCM using S@.Designer connection with demo FXCM account. The connection seem connect successfully by the testing, but cannot get data from the exchange. The attachment show that there was some subscription configuration missed? Thanks,

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Giang

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Giang
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コメント (5)

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Support
Support

Hi

Can you please clarify what the version do you use? 4.4.16 or 4.4.17 from Night Builds?

Support
Support

And please provide information. Are you try download market data via Designer? Or try to run a strategy on live trading?

Giang
Giang 著者

Yes, I tried to download market data via Designer 4.4.16

Support
Support

First of all, please try 4.4.17 version. Also Hydra for market data downloading provide much extended possibilities. You can turn on server mode in Hydra and connect from any Designer and Terminal.

Giang
Giang 著者

It's OK now with 4.4.17. Thanks for your support.